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JustPing.com Terms and Conditions for Vendors

This electronic record is issued pursuant to the Information Technology Act, 2000 and the applicable rules thereunder, and in compliance with Section 65B(2) of the Indian Evidence Act, 1872. It requires neither physical nor digital signatures. These Terms of Service define the contractual relationship between the Vendor (“You/Service Provider”) and JustPing.com (“We/Us”), governing access to and use of services offered through www.justping.com, phone, SMS, WAP, mobile application, or any other platform. The Terms may be amended from time to time and shall be communicated via registered email, SMS, or WhatsApp, and will also be published on JustPing.com. The Services are provided by HND Ventures Pvt. Ltd., the parent entity of JustPing.com. The Platform serves solely as an intermediary, enabling Users to access information regarding Vendors’ goods and services, without guaranteeing any business outcomes. Vendor details are published as furnished by the respective Vendors. The primary objective of JustPing.com is to provide accurate, updated, and user-friendly information to Users. These Terms of Service, along with any applicable invoice, constitute the entire agreement between the Vendor and JustPing.com.

1. Introduction

The Services of JustPing.com are provided by HND Ventures Pvt. Ltd. JustPing.com provides information about Vendors of various products and services ("Information") in selected areas ("Service") to end-users. JustPing.com is a platform that connects the general public with Vendors' goods and services listed on JustPing.com, but does not guarantee any business to such Vendors. Vendor details as provided by them are specified in the listing available on JustPing.com’s Platforms. JustPing.com’s objective is to provide a user-friendly guide for up-to-date Information. End-users ("Users") of the Service are persons who may want to purchase goods/avail services and are seeking information about the Vendors of such goods and services. These Terms of Service and the invoice (if applicable) constitute the entire understanding/contract between JustPing.com and the Vendors.

2. Interpretation

(a) "Contract" means these Terms of Service together with all schedules and annexures (if any). (b) References to a party hereunder shall include such party’s successors, permitted assigns, and any persons deriving title under it. (c) The descriptive headings of clauses are for convenience only and are not intended as complete descriptions of the content. (d) The use of words in the singular or plural, or with a particular gender, shall not limit the scope or exclude the application of any provision unless the context otherwise permits. (e) Any grammatical form of a defined term herein shall have the same meaning as that of such term. (f) The words "including" and "includes" herein shall always mean "including, without limitation" and "includes, without limitation," respectively.

3. Subscription

Vendors may be business houses, small and medium enterprises, corporate entities, semi-corporate entities, establishments, or individuals who subscribe to the Service to list their company or business. JustPing.com will provide only the Information about the Vendor to the Users. Vendor agrees and acknowledges that JustPing.com does not guarantee any business to the Vendor and is merely a medium through which information is made available to the public.

4. General Terms

  • (i) These Terms of Service, including any invoice, annexures, etc., will be referred to as the "Contract/Terms of Service." These Terms of Service will override any previous understanding (whether written or oral) between the Vendor and JustPing.com. The Terms of Service shall be valid and effective for a specified period (e.g., one year) from the effective date unless otherwise agreed by the parties. Renewal terms will be specified separately.
  • (ii) The automatic renewal of the Service, if applicable, is subject to the absolute discretion of JustPing.com and may be subject to revised terms and pricing.
  • (iii) The Vendor authorizes JustPing.com to share the Vendor’s details and contact numbers for business and promotional purposes with Users of the Service and for other business purposes of JustPing.com, irrespective of the Vendor's registration in any "Do Not Call" registry.
  • (iv) The Vendor confirms that they shall carry out all the obligations specified in the Terms of Service and undertake to take all necessary measures to ensure that Users do not encounter any difficulty in contacting the Vendor.
Note: Additional general terms from the Just Dial document should be adapted to JustPing.com’s services, addressing payment terms, consequences of non-payment, intellectual property rights, user-generated content, disclaimers, limitations of liability, indemnification, confidentiality, governing law, dispute resolution, and other relevant provisions.

5. Information Dissemination

JustPing.com disseminates Information to Users through various Platforms. JustPing.com may, at its discretion, cease providing Information over any of the above Platforms or provide Information over other Platforms or modify the manner in which Information is provided.

6. Vendor Listings

JustPing.com offers multiple listing options for Vendors:
Basic Listing: Free, includes business name, contact details, and services. Displayed in standard search results.
Premium Listing: ₹2500 + GST/year, offers enhanced visibility, priority in search results, and support for images/promotions.
Elite Listing: ₹5000 + GST/year, includes all Premium features, top-tier visibility, and eligibility for "JustPing Verified" and "JustPing Trusted" badges.
Listings are prioritized based on subscription level, profile completeness, and user engagement. Contact web@justping.com for details.

7. JustPing Verified Stamp

The “JustPing Verified” stamp is displayed on Vendor listings verified by JustPing.com, confirming business identity, contact details, and service authenticity through submitted documentation. This stamp enhances User trust but does not guarantee or endorse Vendor products/services. Vendors can apply for verification via the Support & Contact page or email web@justping.com.

8. JustPing Trusted Stamp

The “JustPing Trusted” stamp is awarded to Vendors demonstrating consistent service quality, positive feedback, and policy adherence. It reflects credibility and professionalism, helping Users identify reliable Vendors. The status is reviewed periodically and may be revoked if standards are not maintained. It does not imply a performance guarantee. Vendors can earn this by maintaining excellent service and updated profiles.

9. Listing Service and Other Fees

Listing on JustPing.com offers:
- Increased visibility to targeted audiences.
- Professional business profile with contact, services, and location.
- Eligibility for JustPing Verified/Trusted badges.
- Access to user inquiries.
The listing fee is ₹1500 + GST/year. Contact web@justping.com or the Support & Contact page for more information.

10. Payment Modes

Upon profile submission, a PDF with client details is generated. An invoice including company account details and a UPI QR code is provided. Vendors must email payment proof to billing@justping.com for listing activation.

11. Consequences of Non-Payment

Non-payment results in suspension of services, including platform visibility and dashboard access. If unpaid within 7 days of the due date, JustPing.com may deactivate the account and forfeit benefits. Reactivation may require overdue payments and a fee, at JustPing.com’s discretion.

12. Issuance of Invoice/Annexures

Invoices are issued electronically via email or vendor dashboard, detailing taxes and payment breakdowns. Annexures for deliverables, SLAs, or policies are provided as PDFs or dashboard links.

13. Priority of Information about Vendors

Vendor visibility is influenced by subscription level, location, profile completeness, ratings, and responsiveness. Paid, verified Vendors may rank higher, but no fixed ranking is guaranteed unless specified in a signed agreement.

14. No Guarantee of Business

JustPing.com facilitates discovery but does not guarantee leads, conversions, or success. Vendor performance depends on service quality, pricing, user preferences, demand, and responsiveness.

15. Indemnification

Vendors shall indemnify JustPing.com, its owners, employees, affiliates, and licensors against third-party claims arising from platform use, including misrepresentation, non-fulfillment, rights violations, or policy breaches. This obligation survives agreement termination.

16. Confidentiality and Related Obligations

Vendors accessing User Information (e.g., phone numbers, names) must:
1) Use it only for service fulfillment.
2) Not share, sell, or use it for unrelated purposes.
3) Protect it from unauthorized access.
4) Delete it post-service or within 30 days.
Breaches may lead to legal action, termination, and reporting to authorities.

Additional clauses from the Just Dial document should be adapted as needed, ensuring relevance to JustPing.com and legal compliance. Consult legal counsel for comprehensive, compliant Terms and Conditions.

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